INTRODUCTION. - Welcome to the website www.travelzone.com.mx ("Travel
Zone "and / or Travel Zone Super Deals"), collectively referred to as the "Site". The use
that you make of this Site is expressly conditioned on your acceptance of those present
Terms and Conditions. By using this site, you agree to the Terms
and conditions. Travel Zone and Travel Zone Super Deals reserves the right to add or
Modify the Terms and Conditions at any time. All terms
added or modified will take effect when they are updated.
The continued use of this site even after the publication of the changes made to
The Terms and Conditions will mean that you accept these changes. Please come back
periodically to this page to consult any changes.
DEFINITIONS. - For all purposes of the Terms and Conditions here
established, the following definitions will be understood: TRAVEL AGENCY. - Company
(Operadora de Viajes Travel Zone SA de CV) that hires and / or acts as an intermediary to
through its reservation services, for the benefit of a User-Tourist, regarding the
tourist services provided directly by the Supplier. (Hereafter
hereinafter referred to as "Travel Zone" and / or "Travel Zone Super Deals").
www.travelzone.com.mx.- Travel Zone website that acts as an intermediary and
as a booking engine, offering the User-Tourist through the internet,
various tourist services provided directly by the Supplier. (In
hereinafter referred to as the "Site"). USER-TOURIST. -
Person who travels temporarily and / or who uses the site www.travelzone.com.mx and / or
www.travelzonesuperdeals.mx in order to make use of intermediation and the engine
Travel Zone reservations and with the ultimate goal of enjoying any of the services
tourism provided directly by the Supplier. (Hereinafter referred to as
Hereafter as "You"). PROVIDER. - Natural or moral person who
Directly provides tourist services to the User-Tourist, hired,
reserved or acquired by the latter through the intermediation and engine of
Travel Zone site reservations.
DECLARATIONS.- You declare under protest of telling the truth, appearing for your
own and personal right and / or through its legal representative, who is a natural person or
moral, of legal age, skilled, and with sufficient means or with economic capacity to
be bound under these Terms and Conditions, as well as with interest in acquiring the
intermediation and reservation services specified here, and for this purpose it uses
Travel Zone so that it acts as a mere intermediary between You and the Suppliers
Direct providers of tourism services. You declare under protest to tell the truth, that
recognizes that the services provided by Travel Zone and its Site, consist of UNICA Y
EXCLUSIVELY IN THE INTERMEDIATION BETWEEN YOU AND THE SUPPLIER
DIRECT OF THE SERVICES. Travel Zone declares to be a commercial company
duly constituted according to Mexican laws. (b) That has authorization
of the Ministry of Tourism to provide travel agency service, likewise
is registered with the tax authorities with the Federal Registry of
Taxpayers number OVT141222252. (c) That your address is located at
Avenida Niños Héroes 2894, Colonia Jardines del Bosque, Guadalajara, Jalisco, Mexico,
CP 44520. (d) That its corporate purpose is the power to: Act as an intermediary
for the reservation of spaces in the means of transport and to issue part of the
carriers and in favor of tourists the corresponding tickets; serve as an intermediary
among tourists and transport service providers of any gender; Reserve
to tourists rooms and other related services, in hotels and establishments of
lodging; provide tourists with reservation services for tourist attraction sites;
serve as an intermediary between other tourism service providers and other agencies
travel; provide tourist information service and disseminate the material of
Propaganda of this nature that is free distribution. (e) That, for the purposes of
These Terms and Conditions, only acts as INTERMEDIARY between You
and the Suppliers of said tourist services, and that, for this purpose, has the
technical and administrative capacity, as well as with the material and human elements
necessary to book on behalf of you and the services you make
Reference these Terms and Conditions. (f) That based on the Declarations that
above, accept these Terms and Conditions.
OBJECT.- The object consists of the INTERMEDIATION that will exist between Travel Zone,
You and the Providers, where Travel Zone for the purposes of these Terms
and Conditions, will act solely and exclusively as INTERMEDIARY, providing
to you, through your Site, but not limited to, the service of
reservation of land and air transportation; reservation in hotels and establishments of
lodging; reservation of tourist attraction sites; reservation of travel packages;
among others, Thus, once reservations are confirmed by Travel Zone
containing the tourist services chosen by you (according to your availability),
will conclude with the provision of the intermediation service by Travel Zone, since
such tourist services will be provided to you by the Suppliers in a manner
direct.
USE OF THE SITE. - Travel Zone grants you a limited, non-transferable, revocable license,
to use this Site in accordance with these Terms and Conditions. You have to use
this site only to make or buy legitimate reservations and you may not use it to
no other purpose, including, but not limited to making any speculative reservation,
false or fraudulent. This Site and its content referred to in it, but not
Limitation: texts, paragraphs, sentences, specific combination of words, letters or
phonetic elements, graphics, button icons, brands, logos, design works
graphic, photographs, commercial notices, patents, commercial method, combination
specific colors and shapes, editorial material, printed formats, formats
search, digital downloads, data compilations, source codes, software, are
exclusive property of Travel Zone or has all the Licenses and Authorizations
for such use, therefore you cannot copy, reproduce, republish, upload,
modify, transmit or distribute said content without prior authorization and by
Travel Zone document, except, in the cases (a) in which you download to view and
print the material that is contained in this Site or (b) download or print the
material that is sent to your email by Travel Zone, in both
situations You can only and exclusively use it for your personal use, and must
always include printed material with the legend "TRAVEL TRAVEL OPERATOR
ZONE 2014-2016 All rights reserved. "Being strictly prohibited
any total or partial reproduction of the Site or any use of its content intended for
commercial profit You cannot use any "robotic," "spider" or other device.
automatic device, program, algorithm or methodology that has processes or functions
similar, or no manual process, to monitor or copy any of the pages
Web, data or content, source code, found on this Site in any case and without
prior written consent of Travel Zone. According to the above, you
You agree that you will not copy, publish, transmit, modify or
transfer in any other way the data or content of this Site to any computer,
server, website, or other means of mass distribution, for use by any company
commercial, any website, website, or national or foreign company that represents a
economic activity. You also agree that you will not use any
device of any kind, software or routine to interfere with the performance of
this site. Your unauthorized use of this site or any total reproduction or
partial of the Site and / or content and its material, may violate the laws governing the
Copyright, Industrial Property Rights and other laws. You
You must respect all notices about Copyright and Property Rights
Industrial and may not alter, hide, or destroy any of these notices. The use of such
material on any other website or in any networked computer environment, is
prohibited. It is forbidden by Travel Zone that you place or transmit any material
that goes against the law, threatening, injurious, defamatory, obscene, indecent,
pornographic, profane, or any material that may constitute or encourage others to have
conduct that may be considered criminal offenses, resulting in civil offenses, or that
in any other way they violate any law. In addition, you are prohibited from exhibiting or
transmit any information that (a) infringes the rights of other people, or
that violate your privacy, or advertising rights, (b) be protected by Rights of
Author, Registered Trademark or other Property Rights, unless you have the
express and written authorization of Travel Zone or the owner of such rights, (c)
that contains a virus, bug or any other dangerous item or (d) that is used to
conspiring illegally against another person to the detriment of their right to
market or compete. You will be solely responsible for any damage caused
for any violation of Copyright, Industrial Property, or any other
Rights Property class, or for any other damage caused by misuse
that you make of this site.

AGE AND RESPONSIBILITY. - You state, regardless of your Country of
provenance, who is of sufficient legal age to use this site and subscribe and be bound
before these Terms and Conditions, as well as to take responsibility for
legal obligations that unite it with any responsibility incurred by the use of
this site. You understand that you will be financially responsible for all use that
You make this Site and those who use it using your information to enter it.
INDUSTRIAL PROPERTY. - You acknowledge that the "TRAVEL ZONE" brand
"TRAVEL ZONE SUPER DEALS", "Travel Zone.com.mx much more than a trip",
"travelzonesuperdeals.mx.", among others, are registered trademarks or pending registration for
Exclusive use of Travel Zone. And in a more non-limiting way, the others
trademarks, logos, trade names, patents, utility models and methods
commercial, client portfolio, that appear or work on this Site, constitute
Industrial Property rights that are registered or in the process of registration,
They are the exclusive property of Travel Zone, its affiliates, or contracting third parties, and
were provided for the use of the Site, for this reason Travel Zone has the
authorizations and / or respective use license and therefore you may not copy, reproduce,
republish, upload, publish, modify, transmit or distribute these rights or the
content of this Site, without the prior written authorization of Travel Zone,
except, in the cases (a) in which you download to view and print the material that is
find content on this Site or (b) download or print the material that is sent to
your email by Travel Zone, in whose situations, you only and
You can only use it for your personal use, always including the legend
"TRAVEL ZONE TRAVEL OPERATOR. 2014-2016 All rights
reserved. "Due to the above, nothing contained in this Site including its
Rights protected by the applicable Industrial Property Law, by the Laws and Treaties
International, may be considered by you as a license or right to use
any of the Trademarks, or other Industrial Property rights without the
with prior written consent of Travel Zone, or where appropriate the owners of such
rights. And you are prohibited from using them in any other application that is not allowed by
Travel Zone or any other commercial use. You agree not to alter the Property
Industrial Travel Zone in any way, nor will the action of any
so that it can undermine, denigrate or diminish Industrial Property rights
from Travel Zone. You agree not to use the trademarks or trade names of
Travel Zone as domain names or register them as part of a
domain, or its placement as part of Internet Advertising without prior
written consent of Travel Zone. Travel Zone reserves the right to monitor the
quality of the use of your Industrial Property, in addition, will notify you immediately by
written in the case of realizing the existence of any violation of your Property
Industrial. Any inappropriate use of the content and Industrial Property of this
Site is subject to violation of Industrial Property Laws, Mexican and
Foreign, International Treaties, as well as rights set forth in the Code
Civil, Criminal and Commerce. If you incur any inappropriate use of the content and
Industrial Property of this Site, Travel Zone will have the right to require you to leave
of using the content that Travel Zone considers violates its property rights
Industry. (b) stop copying all or part of it, reproduce, republish, upload,
publish, transmit, distribute or modify the use of the content and the Rights of
Industrial Property of this Site (c) may require you to establish proper use of your
Industrial Property rights or (d) may initiate legal proceedings
necessary to defend their Industrial Property rights.
COPYRIGHT.- You acknowledge in a more non-limiting way that
all texts, paragraphs, sentences, specific combination of words, letters or
phonetic elements, graphics, button icons, graphic design works, photographs,
specific combination of colors and shapes, editorial material, printed formats,
search formats, digital downloads, data compilations, source codes,
software, computer programs, databases, advertisements, appearing or
work on this Site, constitute Copyright that are registered or in
registration process and are the exclusive property of Travel Zone or the provider that provides the
service, with ownership of economic rights, or over which there is
License of use or respective Authorization and were provided for the use of the Site,
therefore you cannot copy, reproduce, republish, upload, publish, transmit,
modify or distribute these rights or the content of this Site, without authorization
Travel Zone prior and in writing, except, in the cases (a) in which you download for
view and print the material that is contained in this Site or (b) download or
print the material that is sent to your email by Travel Zone, in
whose situations, you can only use it for your personal use,
must include the legend "© TRAVEL ZONE TRAVEL OPERATOR. 2014-2016
All rights reserved. "Due to the above, nothing contained in this Site
including the rights protected by the applicable Federal Copyright Law, and
by International Laws and Treaties, may be considered by you as a
license or right to use any of these Copyright without prior
written consent of Travel Zone. And you are prohibited from using them in any application
that is not allowed by Travel Zone or any other commercial use. You agree not
alter the Travel Zone Copyright in any way, nor will the action that
in any way that may impair, denigrate or diminish the Copyright of
Travel Zone You agree not to place all or part of the Copyright
of Travel Zone as Internet advertising without prior written consent of Travel
Zone Travel Zone reserves the right to monitor the quality of use of its Rights of
In addition, the author will notify you immediately in writing in the case of noticing the
existence of any violation of its Copyright. Any inappropriate use of
Content and Copyright of this Site is subject to violation of the Laws
Copyright, Mexican and Foreign, of International Treaties, as well
as rights consigned in the Civil, Criminal and Commercial Code. If you incurred
in any inappropriate use of the content and Copyright of this Site, Travel Zone
You will have the right to require you to stop using the content and Copyright of the
Site, (b) stop copying all or part of it, reproduce, republish, upload,
publish, transmit, distribute or modify the use of content and copyright
of this Site (c) may require you to establish proper use of the Copyright or
well (d) may initiate the necessary legal procedures to defend its Rights of
Author.
PRIVACY & SECURITY. - You state that you have read the POLICY OF
PRIVACY AND SECURITY of Travel Zone, the terms incorporated therein, and is
agree that the terms of such policy are reasonable. You agree that your
Personal information is used by Travel Zone and / or by its suppliers and distributors
third parties in accordance with the terms of the Travel Zone Privacy Policy and
for the purposes set forth in it.
REVIEW OF TRANSMISSIONS. - Travel Zone can monitor and review
any information that is transmitted or received through this site and reserves the
right to censor, edit, suppress or prohibit the transmission or reception of any
information that Travel Zone considers inappropriate or that violates these terms and
terms. During the duration of the monitoring, the information may be
examined, recorded or copied and by using this site you will state that you accept such
monitoring and review You also state that you agree that if you do
suggestions, submit ideas, comments or ask questions, or place any other
information on this site, you guarantee to Travel Zone, the non-exclusive right, without
royalties, perpetual, irrevocable and with the right of total sublicense to use, reproduce,
modify, adapt, publish, translate, create derivative works, distribute and display such
content in any form, medium or technology. Travel Zone is not responsible or
You will have no responsibility for any content that is placed or presented by
You.
LIMITATION OF LIABILITY. - TRAVEL ZONE WILL NOT BE
RESPONSIBLE, OR ASSUME ANY RESPONSIBILITY FOR ANYONE
DAMAGE OR VIRUSES THAT CAN BE INFECTED BY YOUR COMPUTER OR ANY OTHER
PROPERTY OF YOU DUE TO THE ACCESS, USE OR NAVIGATION YOU MAKE
FROM THIS SITE, OR BY DOWNLOADING ANY MATERIAL, DATA,
TEXT, IMAGE, VIDEO OR AUDIO FROM THE SITE. IN NO CASE TRAVEL
ZONE WILL BE RESPONSIBLE FOR ANY INJURY, DAMAGE, INJURY,
LOSS, CLAIM OR ANY SPECIAL, PUNITIVE, INDIRECT DAMAGE,
INCIDENTAL BY NEGLIGENCE, OR ILLICIT, THAT RESULTS FROM, (I) ANY
USE OF THIS SITE OR THE CONTENT THAT IS HERE, (II)
ANY FAILURE OR DELAY (INCLUDING, WITHOUT LIMITING, THE
USE OF, OR THE IMPOSSIBILITY OF USING ANY COMPONENTS OF THIS
SITE FOR THE RESERVATION OR ISSUANCE OF TICKETS), OR
(III) THE OPERATION OR NON-OPERATION OF THE SUPPLIER,
INCLUDED, BUT NOT LIMITED TO, THE NON-OPERATION
BANKRUPTCY RESULT, REORGANIZATION, DECLARATION OF
INSOLVENCY, DISSOLUTION OR LIQUIDATION.

RESPONSIBILITY. - You must be liable for the damages that you generate to Travel Zone,
that result from any misuse or improper use that you could make of the Site, or about
any fraudulent operation or for purposes contrary to the services provided on the site or
those that go against the laws and regulations in force and applicable.
LINKS - This Site contains links to other websites which are provided
only for your convenience and not as a backup to Travel Zone and they belong to the
third-party suppliers or distributors of the contents of such other websites.
Travel Zone will not be responsible for the content of any other website and does not represent
or guarantees any other website or the content or material of such sites. If you decide
Accessing other websites does so at your own risk.
FACEBOOK, TWITTER, YOUTUBE SITES.- This Site contains links to various
social pages, including Facebook pages with username:
facebook.com/travelzoneMX twitter page with username: @travelzonemex and
You Tube with Travel Zone user, accounts managed by Travel Zone; You
recognizes that these pages are exclusively for informational use and social dissemination of
Travel Zone, and Travel Zone will not be liable in an enunciative manner but not limited
for the content, information, third-party publication, comments, photographs, videos,
Hashtags content, or any other material outside the scope of administration
Direct from Travel Zone, nor for the material shared on these social sites by
You or any third party and outside the Travel Zone administration may violate the
industrial property rights or copyright. You are responsible for the use that you
may give such sites, and you release Travel Zone from any responsibility for
any incorrect or intentional use that you could make of them, or by
publications, information, comments, and miscellaneous material that could be offensive,
insidious, wrong, pornographic or that could incite violence, rebellion, strike, or
any activity not allowed by law and good customs.
CLIMATE.- This Site provides you with the information and update service of the
climate, it is published solely and exclusively for informational purposes; You demarcate to
Travel Zone and Travel Zone will not be responsible for any inconsistencies, inaccuracies
or information published within your Climate service, Travel Zone is not made
responsible for any change in weather conditions, for being outside
of the absolute control of Travel Zone, therefore you recognize and release from all
Responsibility to Travel Zone in a limiting way, but not enunciative, on any,
claim, refund, complaint, compensation, credit, exchange, cancellation,
inconvenience, inconvenience, accident, injury, illness, physical or material loss,
damages, detriment or affectation in his person or in his patrimony, death and all those
derived from the climatic conditions of any of the destinations offered by Travel
Zone
MAPS.- This Site provides you with the link exclusively for purposes
informative Google Maps ©, regarding the location of various services
provided by Travel Zone; You acknowledge that the maps displayed on the Site, as well
such as the location of such services, are only for location and location purposes
approximate, however, you acknowledge and agree that by making use of the maps, you
is subject to the terms and conditions of use established by Google Maps ©, so
You release Travel Zone from any liability arising from any
inconsistency regarding the location or directions shown on the maps, frees Travel
Zone on any disorientation, or any loss of location that could suffer
derived from the use of maps and releases Travel Zone enunciatively but not
Limitation on any change, refund, complaint, cancellation, surcharges, no show,
claim, credit, compensation and any other that may arise from inconsistencies
or inappropriate use of the maps published on this Site and owned exclusively by Google
Maps ©.
TRUE INFORMATION.- You acknowledge and accept your total obligation and
responsibility to provide true and correct data on ages, sex, names
or surnames of both you and the other users-tourists who accompany you or that
commission to make use of this Site, as well as complete data and information to
the formation of the itinerary and the reservation of land and sea services (hotels,
visits, rental cars, restaurants, cruises, etc.) freeing TRAVEL ZONE from
any responsibility for itinerary changes generated by bad data
provided, or for any error in the data provided by you for the
issuance or purchase of air tickets such as age, sex, names,
surnames, dates, payment methods, routes, airlines, schedules, classes, categories,
special conditions, etc., adhering to the cancellation clauses where appropriate
air, land, sea or cruise services expressed in these Terms and
Terms.
RESPECT FOR THE REGULATIONS AND CONDITIONS OF THE SERVICES.-
You agree to adhere to and respect the regulations and conditions of service
established by each of the Suppliers and direct service providers
hired by you through the intermediation of TRAVEL ZONE, so
TRAVEL ZONE should make your knowledge the most important, however
The Supplier may inform you of new or additional conditions of service
over which Travel Zone has no responsibility and consequently declines
any responsibility that could derive for its breach. Likewise, you
must by own means provide passports or migration documents
required by the authorities of the United Mexican States, and of the countries of destination
or transit, such as visas, sanitary permits, and all required documents
By Customs, Air, Maritime, Airport, Federal, State,
Municipal etc., which are necessary to make your trip, freeing Travel Zone
about any problem that will arise with these authorities. In travel cases
international You agree to show up at airports and be documented before
Minimum airlines with THREE HOURS OF ANTICIPATION on international flights
and TWO HOURS OF ANTICIPATION on domestic flights, except for the express instruction and
in writing that you receive from Travel Zone and / or some other instruction to appear even earlier
by said Authorities.
ANTICIPATION OR SETTLEMENT OF AMOUNT. - Both parties agree on
that the payment of advances or settlement of the amount of the services object of these
Terms and Conditions by You, as well as the use of coupons, tickets, courtesies,
or any other document issued in your favor, implies full acceptance of
These Terms and Conditions.
ADDITIONAL AGREEMENTS WITH SUPPLIERS. - Travel Zone is relieved
of any liability arising from additional agreements and outside the
intermediation with Travel Zone that has been held between You and other Providers
Direct service providers, such as air and land carriers, shipping companies,
cruises, hotels, car rental companies, etc.
SERVICES BY OR FOR THIRD PARTIES. - In the event that you
hire the Travel Zone through the Site, on behalf of different travel agencies or
any third party, or you hire them in favor of third parties, you are
agreement that all the aforementioned subjects will invariably be subject to the
These Terms and Conditions. In the event that you hire the services of
Travel Zone on behalf of different travel agency, or any third party, working these
As intermediaries, Travel Zone disclaims any responsibility or problem
generated by the breach of the intermediary or travel agency and in the same
felt by data incorrectly provided by the intermediary or travel agency for the
reservation of land, air, sea, shipping and cruise services, or by
negligence that such intermediary could incur in omitting information from the user or you about the hiring, payment and cancellation procedures of the
services that are acquired.

DISCLAIMER OF RESPONSIBILITIES. - Travel Zone as a Travel Agency by
internet, provides services as an intermediary reservation agent between you and
the Supplier or Direct Suppliers of the tourist services promoted on this Site.
Travel Zone establishes business negotiations within its own standards of
quality and service, such as, but not limited to: hotel accommodation, transportation
land and other related tourist activities such as tours and excursions, choosing only those
most qualified and most prestigious suppliers in the market. Now, every time the
The legal nature of Travel Zone is to act solely and exclusively as
INTERMEDIARY and not as a direct provider of tourism services, Travel Zone
does not assume or assume any responsibility generated from any relationship before you and the
Final Service Providers and in turn you release Travel Zone over any
liability for any failure or lack of compliance by the Supplier or
Direct providers of tourism services, including without limitation any
failure or compliance by airlines, hotels, hosting providers
temporary, shipping and all kinds of boats, water sports providers,
car rental agencies, transportation agencies, tour operators, trainers
diving, snorkeling instructors, golf instructors, dolphin swim instructors,
fishing instructors, adventure sports and extreme sports providers, parks
aquatic, ecological parks, and in general about any failure or lack of compliance
by all those tourist services that are provided directly
by one or several Suppliers and not directly by Travel Zone; Travel however
Zone, may at its discretion provide you with contact information and / or address of the
provider so that you exercise the respective claim or claim route that
You consider necessary. Travel Zone as a Travel Agency and agent
INTERMEDIARY reservations, does not offer, nor will offer any guarantee on the
services provided directly by the Suppliers, nor guarantee the position
financial of the same or any refund to You caused by any loss
experienced as a result of the financial condition of said Supplier, including
without any limitation, the economic insolvency, or Commercial Contest in which it will reach
declare said Supplier. In the event that the Supplier fails to comply with
any of its services, for which the payment You have already made, the only resource of the
reimbursement must be processed directly to the Supplier that failed to provide
your services, or you can request insurance coverage if applicable or before
any other third party, unless the previous ruling is caused directly
by Travel Zone. Travel Zone, assumes no responsibility to you and you release from all
responsibility to Travel Zone for acts, omissions or any type of complaint or
dissatisfaction derived from the services provided by the direct suppliers of
services on the Site announced, because Travel Zone has no control or
legal relationship about your personnel, equipment, operation or assets. In those situations in which
the Supplier fails to provide its services You can try any resource
permitted by applicable laws against the Supplier. Travel Zone guarantees that
It has high standards of service and will take special care in the selection of
Suppliers to avoid their failure at all times. Also Travel Zone does not
will be responsible and you release Travel Zone from any responsibility regarding: (a) The
veracity of the photographs shown on its Site since they are only
representative and do not guarantee that upon arrival, everything is exactly the same as in them
it is appreciated and on the Site describes; (b) The category of stars assigned to hotels and
services, since they are based on the interpretation of Travel Zone and Suppliers
Direct Services and may differ from the categories reported elsewhere; (c) The
Trip service descriptions are updated by Travel Zone at its best
knowledge, but they do not guarantee that everything will be exactly the same upon arrival; (c)
Any type of failure on your part to obtain the documentation required for your
travel such as, but not limited to, passports, visas, certificates etc. (d) Any type of
You fail to follow travel instructions including, but not limited to
a, airport departure times, time and date of entry and exit in hotels, policies of
exchange of coupons etc; (e) Due to lack of financial conditions by the Supplier for
provide the service. (f) Regarding the terms and conditions and / or policies of the
Direct service providers. Travel Zone will not assume any responsibility and you
frees Travel Zone from any responsibility, as well as any claim, cost, expense or
loss you may suffer including any personal or third party injury
people, accidents or death, damage to personal belongings, loss of fun, anger,
disappointment, anguish or frustration, whether mental or physical, provided they are the result of: I.-
Any failure or failure by the Direct Provider in providing the service. II.-
Any failure or fault on your part when enjoying the services
hired III.- Any failure or failure of you to observe or comply with the terms and
conditions, policies, instructions, recommendations, safety measures, etc. of the
Final service providers. II.- Cases of force majeure or fortuitous cases such as:
strikes, delays, earthquakes, war conflicts, hurricanes, snowfalls, etc. (that are not
attributable to Travel Zone), III.- Acts or omissions of any person other than
Travel Zone IV.- Illness, theft, labor disputes, mechanical failures, quarantine,
government actions, weather, or any other cause beyond the direct control of Travel
Zone V.- At the insistence of You to make any type of trip, activity
tourist, take a tour, excursion, take any type of air, land transportation,
maritime and of any kind, under precarious health conditions or that are not optimal
for the development of such activities, as well as the development by you of any type of
extreme sports or activities that may involve some danger and that were performed
under your entire knowledge, or when you suffer from any type of illness, condition
medical, disability, some type of allergy, is under medication or prescription
medical, indications of rest and / or all those medical conditions that under its own
risk were omitted and that could result in a deterioration to your health at the time of
carry out these activities under awareness of cause, under these occasions always
they will consider they were made at your own risk, freeing you from the Travel Zone
Regarding any complaint, claim, complaint, disagreement, reward,
compensation, compensation, courtesy, etc., arising from any incident caused
during the development of any service or activity and any future event derived
of the initial incident for any of these causes. VI.- Any other event that is not
find under the direct control of Travel Zone. Any claim or notification by
written against Travel Zone, must be received no later than fourteen (14) days
after the return of your trip; Travel Zone reserves the right to refuse or perform
a commercial operation with a User-Tourist at any time; Travel Zone is
reserves the right to cancel or change travel services at our discretion, but will
will try to replace them with comparable services; You will be responsible for verifying that the
Final provider has special services such as access, amenities and
services for people with different abilities, physical or of any other kind, which
It is suggested to do so prior to making your reservation. You will be responsible
to read and abide by the terms and conditions and / or policies of the final Suppliers
of services. The full refund will not be due in situations where the trip has
to be canceled, interrupted and / or postponed by Travel Zone for reasons that are outside
of its control (causes of force majeure, such as, but not limited to, weather, hurricane,
earthquakes, acts of terrorism, etc.) and in which Travel's contractual obligations
Zone with your suppliers do not allow you to get a refund of the amount paid or to be
paid to the Supplier on behalf of the customer. In any case, at the discretion of Travel Zone,
10% of the total amount paid for the reservation may be retained as an expense
administrative. Despite the close communication established by Travel Zone with the
Suppliers announced here, there is a possibility that the validity of some prices
has expired or comes from information erroneously provided by said
Suppliers with which our database is powered. However, this, Travel Zone
Take the precaution to verify the rates that apply with each reservation. If
the correct price is less than the quoted amount, Travel Zone will apply the lower amount.
In case the correct price is greater than the quoted amount, your Travel Advisor
assigned will promptly contact you, informing you the amount
correct or by registering the cancellation of the reservation at your request for not being
in agreement with the increase in price, expressly demarcating Travel Zone and its
Suppliers of any liability or compensation payment for inconvenience
caused by such cancellation. In the event that the contracted services could not be
Provided partially or totally by the Supplier, Travel Zone may only
certain occasions manage on your behalf the refund of the amount that
proceed, with Travel Zone being relieved of any responsibility or commitment
higher in cases where the reimbursement for the total or remaining amount is not refunded
by the supplier. -Detail "US Citizens" / Cuba- If you are a citizen of the States
United States of America (USA), or a controlled company or under the ownership of an entity
from the USA, and therefore the program administered by The Cuban Assets is applicable
Control Regulations ("CACR"), and under rule 31 CFR § 515, or you are prohibited from acquiring
tourist services to Cuba. In case of acquiring any tourist service to Cuba
of those offered on this site, you declare and will be responsible for having all
the requirements set forth in said rule and / or any applicable law, norm or regulation that
For this purpose, it is determined by the United States and / or the Department of Treasury's Office of Foreign Assets
Controls ("OFAC").
TERMINATION. - Travel Zone may terminate these Terms and Conditions
and / or any of its services at any time without the need to notify or notify
such termination, for any cause or reason, including for any inappropriate use
of this site or your breach of these Terms and Conditions. However, such
termination will not affect any right or obligation contracted by Travel Zone before You
Once a reservation is confirmed.

ASSIGNMENT. - You may not assign, subcontract, or delegate your rights, obligations or
duties contracted here.
DIVISIBILITY. - These Terms and Conditions will continue to be divisible. In case
that any term or condition be considered prohibited or unenforceable, such
provision however will be mandatory and such determination will not affect the validity and
mandatory of any other remaining provision.
TITLES. - The titles used in the Terms and Conditions are only for their
convenience and will not limit or otherwise affect the content of the Terms and
Conditions established here.
TOTAL AGREEMENT.- These Terms and Conditions, which are included here, or
which are referred to, constitute the total and complete agreement between the parties in
relationship with the object established herein, and replaces any previous agreement or contract
made between the parties (either oral or written) that is related to the same object, and
will not be amended or modified except if it is made in writing or causing such
Amendments or modifications are available on this site.
APPLICABLE LEGISLATION. - These Terms and Conditions will be governed by the laws
from Jalisco state. You state that you know the scope of this Agreement, whose
Terms and Conditions are the faithful expression of your will and are submitted in the case of
breach or interpretation to the competence of the Federal Attorney General's Office
Consumer, in the administrative way, as conciliatory instance, to resolve the
differences that could arise and in case of subsistence You agree
in submitting to the jurisdiction of the Laws and Courts of Guadalajara, Jalisco, under its
exclusive jurisdiction, in turn renouncing any other jurisdiction that by reason of
their present or future domiciles or by the location of their assets or by their nationality
It could correspond. To the extent permitted by applicable law, no complaints,
claim or cause of action that is related to your access or use of this Site must
present after the term after one (1) year following the date on which
complaint, claim or action has been filed or the purchase has been completed